Frequently Asked Questions

We are always looking to provide the best support for our customers. Take a look at some questions we have recieved and answered in the past to see if we can help.

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The BINGO Activity Site is set-up to work in Google Chrome, Firefox, Safari, and Microsoft Edge. If you are trying to open it in Internet Explorer or any other browser we do not support, the site will not work correctly. To fix this, you need to right click on the start.html file and click open with and choose either Google Chrome, Firefox, Safari, or Microsoft Edge (whichever your prefer to use).
The folder you downloaded from TPT has to be unzipped/decompressed before the activity site will work properly. To do this you may follow the directions provided by TPT, found here, or you can use a step by step guide I created for Windows PCs, found here.
Absolutely! I was able to use the ActivitySite on my iPad using the FREE app called Documents by Readdle. If you save or copy the entire folder you unzipped to the Documents app and then locate and click the "start.html" file it should launch in the in-app browser.
For more support or additional questions email contact@qwizy.com

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